Our
site's operating system may
automatically record some general
information about your visit,
such as: The Internet domain
for your Internet service provider,
such as "company.com" or "service.ca"
and the IP address of the computer
accessing the Web site, such
as "ppp-55 The type of browser
(such as "Netscape version x"
or "Internet Explorer version
x") is recorded, as is the type
of operating system you are
using (such as Macintosh, Unix,
or Windows).
Cookies
and other data matters
No
"cookies"
are generated or used by the
web or other information servers
at this site at any time. The
standard web, gopher, and ftp
information servers at this
site, like all other web, gopher,
and ftp servers, create local
log file entries containing
connection-related technical
data, but no personally-identifiable
information not provided explicitly
by the user. Their data entries
in these logs are used only
for server and network operation
and maintenance, and are not
released to outside entities.
When
you leave this site
This
policy discloses the privacy
practices for our Web site.
However, our site contains links
to other sites. Once you link
to another site, you are subject
to the privacy and security
policies of the new site. We
encourage you to read the privacy
policies of all Web sites you
visit, especially if you share
any personal information.
GDPR Compliance
The way we collect and process your personal data shall always be in line with the General Data Protection Regulation
How we collect personal data
The only personal data we collect from you is what you supply us with in the following forms
1 Web site enquiry forms. When you request a quote, call back or submit feedback you have the option to fill in your name, telephone and email address as a means of us being able to contact you.
2 When you submit on order, we take details for the purposes of delivery and invoicing.
3 If you make a telephone enquiry and request that we contact you back with information such as quotations or general product information.
4 Suppliers data is collected when suppliers invoice us.
How we process your data
Your personal data is only used for the purposes of processing enquiries you have made to supply quotations, oder processing, invoicing and the processing and keeping of the company’s audit accounts.
Suppliers, service providers and contractors data is stored and processed for the purposes of making payments and keeping the company’s audit accounts.
What we don’t do with your personal data.
We do not use your data for direct marketing purposes.
We do not share, sell or forward your data to any third party.
Right of access
You may wish to access a copy of the personal data we hold about you - this is called a Subject Access Request. You can do so by calling or emailing us. We will respond as quickly as possible within the statutory 30 days. Please note we may need additional information from you to verify the the request before supplying the the personal data and the 30 days commencing upon receipt of the information we need to verify your identity.
Please be aware that for security reasons we do not usually provide details of any bank details that we hold against your account(s). Please speak to our Data Governance team should you need this additional information.
Right of rectification
If you believe we have made an error as to the personal data we hold about you, call or email us so we can make the correction for you.
Right of Erasure
You have the right to ask for your personal data to be deleted from our records to avoid any further contact with you. Any request will be considered in light of the legal obligations that we hold, store and process your personal data and the purpose for which that data is used. Where the legal bases permits, we will respond to your instruction in a timely manner. Please note, where we have a legal or contractual obligation to hold your personal data, we may not be able to carry out your request but we will explain this fully to you.
Right to Restrict Processing
Should you are concerned that we are processing your personal data in a way that you do not understand or agree and wish to restrict such processing, please call or email and we will answer your questions and try to assist you.
Right to Object to Processing
You have the right to object to certain types of processing of your personal data but please understand that this may mean that in some instances we cannot take on your oder.
Right to Complain to the Information Commissioner's Office (ICO)
You have a right to take a complaint to the Information Commissioner's Office (ICO) if you have a complaint with the way you think your personal data has been processed. For more information, please visit https://ico.org.uk/concerns
